In its ongoing pursuit of client satisfaction and continuous quality improvement, NEWTEC Tongiani Srl is committed to providing an accurate, extremely quick assistance and spare parts service.

SPARE PARTS:

• Requests are processed within 48 hours
• Standard spare parts are shipped within 72 hours of order confirmation

ASSISTANCE SERVICE:

• Instant assistance by telephone during opening hours
• Technicians sent to Italian locations within 48 hours of request
• Technicians sent to European locations within 72 hours of request
• Technicians sent to other continents within 5 days of request, subject to visa requirements